NeoGreet Support

Answers to common questions, and how to reach us.

How do I make a card?
  1. Who is it for? Type your name and the recipient's name, and choose where their name appears (middle or top corner).
  2. Choose a greeting. Pick a holiday or an any-time greeting, then tap an inspiring message or write your own.
  3. Pick the look. Choose one of 19 scenes, a text colour, a scene tint and effects like fireworks or snow.
  4. Personal touches. Add a country tradition, a photo of the person or a handwritten note.
How do I send a card on WhatsApp, email or TikTok?

Tap Share, WhatsApp or Email: your phone's share menu opens with the card picture, and you pick the app and the person. For TikTok, Reels or Shorts, tap TikTok 9:16; NeoGreet records an 8-second vertical video and opens the share menu so you can post it.

How do I save a card to my photos?

Tap Download PNG (or Record video for an animated version). On a phone, the share menu opens: choose Save image or Save video on iPhone, or Save to device, Photos or Files on Android.

Can I print a card and post it?

Yes. On a computer, tap Print and NeoGreet prints the card on its own on a landscape page; choose Save as PDF if you want a file. On a phone, tap Print and choose Print from the share menu.

How do I add a handwritten note?

In step 4, tap Write by hand and write with your finger (or mouse), choosing the ink colour and pen size, then tap Done. You can also tap Upload note photo to use a photo of a note you wrote on paper. The note replaces the typed message on the card.

How do I change the language?

Use the language menu at the top of the app. The app, the greeting, the inspiring messages and the card all switch together. Arabic and Urdu cards are laid out right to left automatically.

The card tilts when I move my phone. Can I turn it off?

The tilt only moves the card on your screen. On iPhone, NeoGreet asks once for permission to use motion; choose Don't Allow to keep the card still. You can also lower the animation speed in step 3.

Do you see my photos, names or messages?

No. Everything is made on your device, and nothing is sent to us. See our privacy policy for details.

Still need help?

Email us at support@aiappdeveloper.net. Please tell us your phone model, your app version and what happened; a screenshot helps. We usually reply within 2 business days.